SERVICES
Surveys
Surveys are effective equipment to expand higher know-how of your customers, target audience, employees, and stakeholders. With our carefully designed and applied survey, firms, government agencies, and non-income can harness invaluable records to assist with their strategic, financial, and operational decision making
Training
IQ Mundo has professionals that deliver personal service that is genuine, warm, and unobtrusive. We tailor our programs to meet the specific challenges and demands you and your staff face every day. In these sessions, your staff will learn various aspects of great customer service, including anticipating needs, exceeding expectations, empowering employees, creating a trans-organizational level of service, making customers feel understood and appreciated, and turning challenges into opportunities
Data collection
Our data collection makes use of a scientific technique for collecting and measuring information from a variety of sources to get a whole and accurate picture of a place of interest for your business. our Data collection allows us to answer applicable questions, evaluate consequences and make predictions about future possibilities and trends
Feedback & Review
Collecting feedback with the aid of using our mystery shoppers offers you with a view of your customer experience from the eyes of your consumers. we will offer you with valuable feedback so you can: Create a better customer experience via uncovering actionable things you may improve.
Market Research
Our market research analyst Collects data on consumers, competition and market area and consolidates information into actionable items, reports and presentations. our analysts additionally Understand business goals and will layout surveys to discover prospective customers’ preferences.
